Last updated: 4 November 2026
Beauty of Weybridge respects your privacy. This policy explains how we collect and use personal information when you visit our website or contact us through our online form.
Beauty of Weybridge
25 Queens Road, Weybridge, Surrey KT13 9UG
Email: info@beautyofweybridge.co.uk
Telephone: 01932 850000
When you complete our contact form, we collect the information you provide, including:
• Your name.
• Your email address.
• Your telephone number.
• Your message and any other information you choose to share.
Please do not include sensitive medical information, medical records or photographs in the contact form. If we need information about your health to assess treatment suitability, we will explain how to provide it through an appropriate consultation process.
Our website hosting services may also process technical information, such as your IP address, browser information and server logs, to deliver the website and help maintain its security.
We use your information to:
• Respond to your questions and enquiries.
• Discuss treatments or appointments you have asked about.
• Keep a record of our correspondence.
• Maintain the security and operation of our website.
• Meet applicable legal obligations.
Submitting an enquiry does not subscribe you to marketing communications.
We rely on our legitimate interests to respond to general enquiries, manage correspondence and operate a secure website.
Where your enquiry concerns arranging a treatment or appointment, we may also process your information to take steps at your request before entering into a contract.
Where necessary, we process information to comply with our legal obligations.
Contact form submissions are sent to our clinic email address and may also be stored securely within our website’s administration system.
Authorised clinic staff and service providers supporting our website, hosting and email systems may process this information where necessary to provide their services.
We do not sell or rent your personal information. We may disclose information where required by law.
Where a service provider processes personal information outside the UK, we must ensure that the transfer is covered by an applicable adequacy arrangement or other appropriate safeguards required by UK data protection law. You can contact us for information about the arrangements relevant to your data.
For enquiries that do not lead to a booking, we retain your contact form submission and related correspondence for up to 12 months after our last correspondence, then delete them securely.
If your enquiry leads to treatment, relevant information may form part of your client record and will be subject to the retention requirements applicable to those records.
We may retain information for longer where necessary to comply with legal obligations or deal with a complaint or legal claim.
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access is limited to those who need the information for their work. However, no internet transmission or electronic storage system can be guaranteed completely secure.
Cookies are small files stored on your device. Where used, essential cookies help website features operate or support security.
We do not use Google Analytics or Facebook remarketing on this website.
If we introduce analytics, advertising tools or additional spam protection services, we will update this policy and provide any information and consent choices required before those tools are used.
You can manage cookies through your browser settings. Blocking essential cookies may affect how some website features work.
Depending on the circumstances, you may have the right to:
• Request a copy of your personal information.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information.
• Ask us to restrict how we use your information.
• Request the transfer of your information where the right to data portability applies.
• Withdraw consent where we rely on consent.
Your right to object: You can object to our use of your personal information where we rely on legitimate interests.
To exercise your rights, email info@beautyofweybridge.co.uk. Requests are normally free of charge, and we will usually respond within one month. We may need to confirm your identity before providing information.
If you have concerns about how we handle your personal information, please contact us at info@beautyofweybridge.co.uk.
You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator:
www.ico.org.uk/make-a-complaint
Our website may contain links to external websites. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
We may update this policy to reflect changes to our website, services or data protection requirements. The latest version will be published on this page with an updated revision date.
